> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fusiondesk.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# FusionDesk Docs: Your ISM Platform Documentation Hub

> Welcome to FusionDesk documentation. Find guides, API references, and SDK docs for ticketing, project management, and team collaboration.

FusionDesk is your all-in-one Integrated Service Management (ISM) platform — combining help desk ticketing, project management, and team collaboration so your entire organisation works from a single source of truth. Use this documentation hub to get started quickly, explore core concepts, or go deep with the REST API and SDKs.

## Start here

<CardGroup cols={2}>
  <Card title="Quick Start" icon="rocket" href="/quickstart">
    Get your account set up and handle your first ticket in minutes.
  </Card>

  <Card title="Core Concepts" icon="lightbulb" href="/core-concepts">
    Understand tickets, projects, SLAs, and workspaces before diving in.
  </Card>

  <Card title="REST API" icon="code" href="/api/overview">
    Integrate FusionDesk into your own apps with the full REST API.
  </Card>

  <Card title="SDK Libraries" icon="box" href="/sdk/overview">
    Use the official JavaScript or Python SDK to build faster.
  </Card>
</CardGroup>

## Explore by feature

<CardGroup cols={2}>
  <Card title="Help Desk Ticketing" icon="ticket" href="/guide/tickets/create-tickets">
    Create, assign, and resolve support tickets with SLA tracking and automated escalations.
  </Card>

  <Card title="Project & Task Management" icon="list-check" href="/guide/projects/overview">
    Manage projects end-to-end — assign tasks, set milestones, and track progress in real time.
  </Card>

  <Card title="Collaborative Workspace" icon="users" href="/guide/collaboration/workspace">
    Work together across teams and departments in a shared, organised environment.
  </Card>

  <Card title="Analytics & Reports" icon="chart-bar" href="/guide/analytics/dashboards">
    Monitor performance with customisable dashboards and exportable reports.
  </Card>
</CardGroup>

<Note>
  New to FusionDesk? Start with the [Quick Start guide](/quickstart) for a step-by-step walkthrough of your first session.
</Note>