> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fusiondesk.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# FusionDesk Plans and Billing Quotas

> Understand FusionDesk pricing plans, subscription tiers, ticket/chat quotas, and billing meters.

FusionDesk offers flexible subscription tiers to match your team's support scale, from small startups to high-volume teams.

## Subscription Tiers Summary

| Plan                     | Monthly Tickets | Monthly Chats | AI Agent Integration | Seats / Agent Limits  |
| :----------------------- | :-------------- | :------------ | :------------------- | :-------------------- |
| **Free**                 | 100 tickets     | 500 chats     | Disabled             | Limited               |
| **Standard**             | 1,000 tickets   | 5,000 chats   | Optional Add-on      | Expanded Seats        |
| **Pay-As-You-Go (PAYG)** | **Unlimited**   | **Unlimited** | **Full Integration** | Unlimited Agent Seats |

***

## Plan Quotas & Limits

### Free Plan

The **Free Plan** is perfect for bootstrapping support workflows:

* **Monthly Tickets**: Limited to **100 tickets** per month.
* **Monthly Chats**: Limited to **500 chats** per month.
* **AI Agent Automation**: Disabled. Trying to access AI Agent settings on the Free plan will display an upgrade prompt.

### Pay-As-You-Go (PAYG) Plan

The **PAYG Plan** offers maximum scale with metered volume billing:

* **Monthly Tickets**: **Unlimited**.
* **Monthly Chats**: **Unlimited**.
* **AI Agent Integration**: **Fully Integrated** under Unlimited Agent Seats.
* **Billing Tracking**: Generative AI responder usage (message count) is tracked as `llmMessagesCount` and synchronized daily to Stripe under the metered product items matching `"ai"` or `"llm"`.